Welcome to Gembui! These terms and conditions outline the rules and regulations for the use of Gembui’s website, located at www.gembui.com.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Gembui’s website if you do not accept all of the terms and conditions stated on this page.

1. Introduction

These terms and conditions govern your use of this website and your relationship with Gembui. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these terms and conditions, please do not register for or use this website.

2. Definitions

  • “We”, “Our”, “Us”: Refers to Gembui.
  • “You”, “Your”: Refers to the person using our website and services.
  • “Website”: Refers to the Gembui website at www.gembui.com.
  • “Products”: Refers to gemstones, jewelry, and decorations sold on our website.

3. Use of the Website

3.1. Content

Unless otherwise stated, Gembui and/or its licensors own the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may view and/or print pages from www.gembui.com for your personal use, subject to restrictions set in these terms and conditions.

3.2. Prohibited Uses

You must not:

  • Republish material from www.gembui.com.
  • Sell, rent, or sub-license material from www.gembui.com.
  • Reproduce, duplicate, or copy material from www.gembui.com.
  • Redistribute content from Gembui (unless content is specifically made for redistribution).

4. Registration

By registering an account with us, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your password and identification.
  • Be fully responsible for all uses of your account and any actions that take place under your account.

5. Orders

5.1. Acceptance of Orders

All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

5.2. Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

6. Payment

6.1. Payment Methods

We accept various payment methods, including major credit cards, PayPal, and other payment methods as indicated on our website.

6.2. Payment Security

All payment information is processed securely through our payment gateway. We do not store any of your payment information on our servers.

7. Shipping and Delivery

7.1. Shipping Policy

We ship products worldwide. Shipping costs and delivery times vary based on the destination and shipping method selected. Detailed information on shipping can be found on our Sending & Returns Policy page.

7.2. Delivery Issues

If your package is lost, damaged, or delayed, please contact our customer support team for assistance. We will work with you to resolve any issues as quickly as possible.

8. Returns and Refunds

Our returns policy is designed to be fair and accommodating. Please refer to our Returns Policy page for detailed information on how to return a product, the conditions for returns, and how refunds are processed.

9. Limitation of Liability

To the fullest extent permitted by law, Gembui shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use or the inability to use the website or our products.
  • Unauthorized access to or alterations of your transmissions or data.
  • Any other matter relating to our services or products.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gembui, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and/or costs (including but not limited to legal fees) arising from your use of our website or your breach of these terms and conditions.

11. Privacy

We are committed to protecting your privacy. Our Privacy Policy, which sets out how we collect, use, and protect your information, can be found on our Privacy Policy page.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Netherlands, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

13. Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms and conditions regularly. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.

14. Contact Us

If you have any questions about these terms and conditions, please contact us at:

  • Email: info@gembui.com or information.gembui@gmail.com
  • Phone: +31(6)84825164

Thank you for shopping with Gembui. We appreciate your business and are committed to providing you with exceptional products and service.