Gembui – It’s All About Perfection

Effective Date: 2024-07-18

Welcome to Gembui! We truly value your trust and are dedicated to protecting your privacy. Whether you’re purchasing our exquisite gemstones, jewelry, or decorations online or meeting us at a market, we want you to feel confident and secure with us. This Privacy Policy explains how we handle your information and is designed to be easy to understand. By using our services, you agree to the terms outlined here.

1. The Information We Collect

1.1 Personal Information

To provide you with the best experience, we may collect personal details when you:

  • Create an account on our website.
  • Purchase items from our online store.
  • Subscribe to our newsletter.
  • Reach out for customer support.
  • Visit us at physical markets.

This includes:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details
  • Purchase history

1.2 Non-Personal Information

We also gather non-personal information automatically to improve our services, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited
  • Time spent on our site

2. How We Use Your Information

2.1 Providing and Enhancing Our Services

We use your personal information to:

  • Process and deliver your orders.
  • Keep you updated about your order status.
  • Provide customer support.
  • Improve our website and services based on your feedback.

2.2 Staying in Touch

With your permission, we may use your information to:

  • Send you special offers, updates, and newsletters.
  • Personalize your experience by showing you content and ads that match your interests.

You can opt-out of marketing communications at any time by following the unsubscribe instructions in each email or contacting us directly.

2.3 Legal Requirements and Protection

We may disclose your information if required by law or to protect our rights, privacy, safety, or property, and that of our customers and the public.

3. Sharing Your Information

3.1 Trusted Partners

We work with trusted partners who help us operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Email service providers
  • Marketing agencies

These partners only access your information to perform tasks on our behalf and are committed to keeping it secure.

3.2 Business Changes

If Gembui undergoes a merger, acquisition, or sale, your information may be transferred to the new owner.

4. Keeping Your Information Safe

Your trust is important to us, and we take various measures to protect your information:

  • Using Secure Socket Layer (SSL) technology to encrypt sensitive information.
  • Regularly updating our security practices.
  • Restricting access to personal information.

While we strive to protect your information, no method of transmission or storage is 100% secure. However, we are committed to doing our best to safeguard your data.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your personal information at any time by logging into your account on our website or contacting us directly.

5.2 Request Deletion

You can request the deletion of your personal information, subject to certain legal exceptions. To do so, please contact us.

5.3 Opt-Out

To stop receiving marketing communications, follow the unsubscribe instructions in any email or contact us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our site.

6.1 Types of Cookies

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Help us understand how you use our site.
  • Marketing Cookies: Show you relevant ads and content.

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality, but we’ll still work hard to provide a great experience.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their information. If we discover we have, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We’ll notify you of significant changes by posting the new policy on our website. Your continued use of our services means you accept the updated terms.

9. Contact Us

Have questions or concerns? We’re here to help! Contact us at:

Gembui – It’s All About Perfection

Email: information.gembui@gmail.com or info@gembui.com
Phone: 31684825164
Address: Verlengde Nieuwstraat 37B in Groningen

Thank you for choosing Gembui. Your privacy is our priority, and we’re committed to providing you with the best service possible.